Transforming Diversity, Equity, and Inclusion in a Multinational Resources Company (Mar 2022)

Client Background

A large, multinational mining company focused on lime and mineral-based products and solutions, with revenues exceeding €4 billion and a workforce of over 6,000 employees spread across 60+ countries. The organisation operates within a complex and multifaceted structure, emphasising innovation, sustainability, and strong corporate values.

 

Challenges Faced

1.     teams recognised the need for a refreshed and unified approach to Diversity, Equity, and Inclusion (DEI) to drive substantial cultural change.

2.     Acknowledging DEI as foundational pillars, the organisation struggled to embed these values deeply into everyday practices and decision-making.

3.     Operating across diverse geographies presented challenges in harmonising DEI strategies while respecting local nuances and cultural contexts.

4.     Lack of actionable frameworks to catalyse the mindset and behavioural changes needed to shape a sustainable and inclusive future.

5.     Difficulty in aligning a global workforce behind shared DEI objectives, leading to fragmented efforts and missed opportunities for innovation through diverse perspectives.

 

Approach

Strategist Solutions partnered with a global consultancy specialising in DEI transformation to craft a holistic strategy aimed at realigning leadership and fostering a culture of inclusion. The approach included:

1.     Leadership Purpose Realignment:

·      Conducted in-depth workshops with the executive team to redefine their collective purpose, aligning it with DEI objectives and corporate values.

·      Delivered tailored coaching to help leaders embrace inclusive leadership behaviours and build psychological safety within teams.

 

2.     DEI Diagnostic and Strategy Development:

·      Undertook a comprehensive diagnostic to assess current DEI maturity across the organisation.

·      Collaboratively developed a DEI strategy, ensuring alignment with broader business goals and adaptability across diverse geographies.

3.     Catalysing Behavioural Change:

·      Leveraged insights from behavioural science to design interventions that promote everyday inclusive actions.

·      Created actionable frameworks and toolkits to help teams address unconscious bias, foster allyship, and drive equitable decision-making.

4.     Global Engagement Framework:

·      Proposed the creation of a global network of DEI champions to localise initiatives and maintain momentum.

·      Contributed to cross-regional forums to share best practices, celebrate progress, and cultivate a sense of collective ownership.

5.     Measurement and Accountability:

·      Designed metrics to track progress, including representation targets, employee engagement scores, and qualitative feedback loops.

·      Recommended DEI objectives to be embedded into performance evaluations for leaders and managers.

 

Impact

1.     Leadership Transformation:

·      Executives emerged with a clear and unified purpose, leading to stronger alignment and commitment to DEI

·      Improved leadership behaviours fostered a more inclusive and collaborative environment at the top, setting the tone for the broader organisation.

2.     Cultural Shift:

·      Embed DEI principles into the company’s core culture, with tangible actions that resonated across global teams.

·      Intent to enhance employee engagement scores, driven by increased trust and inclusivity.

3.     Operational Impact:

·      Opportunity to accelerate innovation by leveraging diverse perspectives across teams.

·      Aim to improved employee retention in regions with previously high turnover rates.

4.     Sustainability:

·      Created a scalable and adaptable DEI framework that respects local cultural nuances while advancing global objectives.

·      Positioned the company to emerge as a leader in corporate responsibility, enhancing its brand reputation and attractiveness to top talent.

 

Conclusion

This case study highlights the transformative impact of a strategic partnership between Strategist Solutions and a global consultancy to address Diversity, Equity, and Inclusion challenges in a large, multi-national resources company. By redefining leadership purpose, recommending the implementation of actionable frameworks, and fostering a culture of inclusivity, the multinational mining company will successfully align its operations with its corporate values, unlocking the power of diversity to drive innovation, employee engagement, and sustainable growth.

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